What is Amazon Hub?
Amazon Hub is a service that allows you to pick up your Amazon packages at certain locations, either through Amazon Locker or Amazon Counter.
They offer both Locker and Counter services. When you make a purchase on Amazon, you select the hub location as your shipping address. Your item will be shipped to the hub location, where you can pick it up. This offers a secure option for customers who are not available to receive packages at home.
How does Amazon hub work?
You can use Amazon hub by adding nearby Amazon hub locations to your address list. When you select shipping options for your order, select the option to have your package shipped to the hub location.
After you place an order for an item to be shipped to Amazon hub, you will wait for the item to be shipped to the hub. Amazon will send you a barcode to use to retrieve your package. If your item is in an Amazon Locker, you’ll enter the code to get into the corresponding locker. If you’re using Amazon Counter, an employee will scan your barcode and retrieve your package.
Is Amazon hub locker faster than home delivery?
No. Amazon’s delivery times depend more on the delivery speed option you select upon checkout.
In some cases, you may get packages faster at an Amazon Hub. However, Amazon Hub is mostly helpful for having items shipped to a secure location when you won’t be available to receive packages. It can also be an option if you cannot have packages shipped to your home address.
Read more: What Grocery Stores Do Home Delivery?
Do you have to pay for Amazon hub?
No. Amazon Hub does not cost more than regular shipping options. When you choose to have your items shipped to Amazon Hub, you don’t have an additional fee. Amazon offers this service for free to customers purchasing items from Amazon.
Are Amazon hub lockers safe?
Yes, Amazon hub lockers are secure. Because you need a barcode to get into the locker to retrieve items, shipping to an Amazon hub locker is a safe and secure way to receive packages. Although anyone with the barcode can access your package, the only people with the code are you and anyone you share it with. Items in Amazon hub lockers are more secure than items left on your doorstep.
Is Amazon hub counter free?
Yes, Amazon hub counter is free. You won’t have to pay anything additional to have your items shipped to an Amazon hub counter. Amazon Counter locations are available in stores, apartment complexes, and other buildings.
Because Amazon makes a deal with the local business, Amazon provides counter service for free. In some locations, there may be free one day shipping available to Amazon hub counter locations.
Are Amazon hub lockers open 24 hours?
Amazon hub lockers can be open for 24 hours, although their hours depend on the business that hosts them.
Because hub lockers are completely self-serve, they can be accessed at any time of day. Because most locker locations are inside of local businesses, the hours you can access the lockers depends on the business location’s hours of service. Although the lockers can be accessed with a barcode at any time, they cannot be accessed if the host store they’re in is closed.
Why are some items not eligible for Amazon locker?
Some items are not eligible for Amazon locker because of the limitations on size and weight. For safety reasons, hazardous materials and high price items cannot be retrieved from an Amazon locker.
The biggest drawback to Amazon locker is that logistically, not all items can be shipped to locker locations. Because the lockers are small, large boxes cannot be placed in the lockers. Heavyweight items may also be excluded, especially if the item is more than 20 pounds. Other items cannot be shipped to locker locations because the items have hazardous materials. For safety, these items cannot be shipped to a locker location.
Amazon also does not place items worth more than $5000 within the locker. High-priced items should be sent to your home or work address when someone is available to sign for them.
Can UPS deliver to Amazon hub?
Yes, UPS delivers to Amazon hub locations. Amazon hub allows any postal service carrier to deliver packages to Amazon hub. However, they only accept packages that are from Amazon. Because Amazon supplies the barcode that allows customers to access the lockers, only Amazon packages can be placed within the lockers.
Can someone else pick-up Amazon locker?
Anyone can pick up your package from Amazon Locker, as long as they have the barcode that’s used to access the locker.
Amazon does not require you to show ID when picking up items from Amazon hub locations. If you have someone else pick up your package, make sure they have the code they need to get into the locker. Anyone with the correct code information can pick up a package from an Amazon hub location.
Is Amazon hub only for Amazon packages?
Yes, Amazon Hub only always Amazon packages. Although any postal service can deliver items to Amazon Hub Locker, only Amazon packages can be shipped to them. Amazon sends the customer the barcode needed to access the locker. Because of this, locker services are only available for retrieving Amazon packages.
Do I get paid for hosting an Amazon locker?
No, your business does not get paid for hosting an Amazon locker. Amazon does not charge businesses money to host hub lockers, nor do they pay businesses to host lockers. Because Amazon Hub Lockers should benefit your apartment complex or business, you do not get paid for hosting a locker. The added traffic from locker customers should provide enough of a benefit for hosting.
How much rent does Amazon pay for a locker?
Typically, Amazon does not pay any rent for lockers. The business benefits from the increased traffic that comes when they host an Amazon Hub location. Although some sources indicate that early adopters may have been paid a stipend for hosting Amazon Locker, businesses are not typically paid for hosting locker space.
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How long can an item stay in Amazon locker?
An item can stay in Amazon Locker for up to three days. If you don’t pick up your item within three days, it will be shipped back to Amazon. If you cannot make it to the locker within three days, you can contact Amazon customer support and they may extend your locker time for you.
What happens if Amazon locker is full?
If all of the lockers are full at an Amazon Hub location, the postal service will attempt to deliver your package again the following day.
When the lockers are full, the postal service will hold the package and attempt to deliver it the next day. If multiple attempts are made to deliver your package, Amazon may contact you to change shipping locations.
What happens if you don’t pick up your Amazon Locker package?
If you don’t pick up your package from Amazon Locker, it will be shipped back to Amazon. You have three days to take your package from Amazon Locker. After three days, items are shipped back to Amazon. You may contact Amazon customer service to extend your locker time in cases of emergency.
What is Amazon hub locker plus?
Amazon Hub Locker Plus is a service that allows you to have items shipped to lockers. You can also return Amazon packages at Amazon Hub locations.
If you have Amazon Hub Locker Plus, you have access to self-service kiosks to retrieve and return packages. If you run into issues, Amazon’s customer support is available to help you.
Why do Amazon Lockers have names?
Amazon lockers have names to help customers easily locate the locker that contains their packages.
Amazon lockers use a variety of names to help customers identify and locate the locker containing their packages. They use first names, animals, minerals, vegetables and other names to their lockers.
How do I return to Amazon hub locker?
If you have to use the Amazon Hub Locker to make a return, submit a request and follow the instructions on Amazon’s website.
After you’ve submitted your request for return, Amazon will send you instructions for returning your package through Amazon Locker. You will be given a code that gives you access to an empty locker. After you package your item to be returned, go to the location and find the correct locker name. Enter your code and leave the item in the correct locker. You may be asked to confirm your return on Amazon’s website after you drop off your item.
Can you send non Amazon packages to Amazon locker?
No, you cannot send non-Amazon packages to an Amazon locker.
Amazon packages are the only thing allowed to be sent to Amazon Hub locations at this time. Although they allow shipping from all postal services, they only allow Amazon packages to be placed in the lockers. Amazon produces the barcode needed to access the lockers so only their packages can be sent to Amazon Locker.
Do Amazon Hub lockers have boxes?
No, they do not have boxes. If you’re trying to return a package, you need to bring your item in a box. Some Amazon Hub locations may have bags and tape to help you package items for return, but you should plan to bring your own packaging materials.
Can I extend Amazon Locker time?
Amazon does not advertise it, but you may be able to extend your Amazon Locker time by contacting Amazon directly.
Your time may be extended to pick up an item from Amazon Locker if you contact Amazon’s customer support. This may be helpful in emergency situations, such as weather emergencies. You should not habitually depend on having your time extended, and Amazon may choose to deny your extension if the lockers are full. If you need more time, it doesn’t hurt to ask for it.
Photo credit: amazon.com