Is it better to work for doordash or grubhub?
Which is better? If you are looking for a comprehensive comparative article of these platforms, then you have come to the right place…
There are so many delivery companies in the app market now that it can be difficult to judge what the best option is. Here, we will compare DoorDash and GrubHub, which are two of the most popular delivery platforms out there.
Their popularity – and customer base – has significantly increased in the last year due to the social restrictions.
With less users wanting to leave the safety of their homes, more drivers wanting to make extra cash due to the economic impact of the social restrictions and more restaurants wanting to increase their income due to the exact same reason.
You probably agree that under these circumstances, it seems like delivery apps are now here to stay.
But, what is the best option for you?
Whether you are a hungry user trying to get your lunch, a vehicle owner eager to make some extra cash or a restaurant owner wanting to expand your business, this article provides everything you need to know about these apps…
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First thing you will need to check is availability. While GrubHub is available in over 4.000 cities in the United States and London, DoorDash is available in Australia, Canada, and the United States (over 4.000 cities covered!).
So, your choice will first depend on your location.
DoorDash vs GrubHub for drivers
Doordash calls their drivers as ‘Dashers’. It’s a great option for those wanting to make extra cash.
But with so many app options available in the market it can be difficult to find the best option.
First thing you need to know is that you don’t have to choose. Many companies allow their drivers to deliver for other companies simultaneously as well.
In fact, DoorDash encourages their drivers to do so in order to increase their income. However, if you want to choose one, then here is everything you need to know.
The sign- up process is very similar for both apps, you can do it through their website and it won’t take you more than 30 to 45 minutes to complete.
In both cases you will need to own a vehicle (car, bike, motorcycle), a smartphone, a checking bank account to receive your payments, provide a valid driver’s license and submit your documentation for approval.
In both cases the approval process can take anywhere between 3 and 7 working days.
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Although for both apps the registration process is very similar, DoorDash is well known for being a bit pickier when it comes to choosing their drivers.
First of all, you will need to prove that you don’t have minor infractions in your driver’s history, if it’s more than three they can – and probably will – deny your application.
The second thing is that once your documentation has been approved, you will need to attend an orientation lesson before you officially become a Dasher.
For this last requirement and due to the social restrictions, DoorDash has been more flexible and instead it sends new Dashers an initiation kit and a driver’s manual for them to read before their start.
GrubHub also does a background check and an introductory session once drivers have been approved, but these are scheduled online.
Please keep in mind that when you become a driver for any of these apps, you are an independent contractor.
This means that you are the one who covers any payments related to insurance and vehicle maintenance.
You will also be responsible of filling in your taxes.
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DoorDash and GrubHub have something else in common and is that they give their drivers the opportunity to schedule their working hours in advance (although it is perfectly fine if you don’t do it, you can just start delivering any time you want).
For drivers who plan their week ahead, GrubHub assigns deliveries in advance as well, so you don’t only plan your week, but also your income!
What about payments? One thing both apps have in common is that their drivers get 100% of the tips they make.
Now, when it comes to total income, no delivery app will pay you a flat rate for becoming a driver. Instead, the amount to be paid varies according to different aspects.
Let’s start with GrubHub…
GrubHub’s payment model mainly considers total distance (for both pick up and drop off) and the time you have spent driving and waiting.
They also include variables such as demand, and location into the equation.
Also read: How Much Do GrubHub Delivery Drivers Make?
Which is better to deliver for grubhub or doordash?
Now, let’s say you had to drive 2 miles to pick up the order and 3 miles more to drop it off. All of this took you 30 minutes of your time.
The approximate amount you will earn is around $6 (plus the tips).
What about DoorDash? Their payment model is just a bit different.
Although they also include both driving and waiting time as well as the total distance driven, DoorDash likes to keep their drivers motivated by engaging them in challenges (such as completing X number of orders in a set amount of time) or letting them know when the peak hours start (these are the busiest hours and the ones that offer better income opportunities).
They notify their drivers to their app.
Still, the hourly rate difference (no tips included) between apps is not that big. An average dasher will make around $14- $16 per hour, while GrubHubs drivers make between $12 and $15.
Great opportunity if you are looking for extra income!
You may also find this article interesting: Uber Eats Vs. DoorDash Which is Better?
For DoorDash, payment to dashers go out on Fridays while for GrubHub this process is done on Thursday, both on a weekly basis.
Most drivers will get their money on Wednesday or Thursday of the following week (it takes around 3 business days).
Both of the delivery apps have their pros and cons, it’s hard to say which one is better than the other. Since Doordash encourages you to sign up and work for other delivery services, you should sign up with Grubhub as well and see how both of them works for you in your area.
Doordash can be better in one city and Grubhub can bebetter on another city. Try them both and see which one is better to work for Grubhub or Doordash.
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DoorDash vs GrubHub for restaurants
There are many advantages for restaurants in partnering with delivery apps, especially if they are small businesses. Let’s summarize the most important ones.
You will reach more people, in more places. This means getting new customers and allowing non- local customers to know your brand.
You will also reduce costs in at least two ways. One, not having to hire the delivery staff yourself – or if you already have one, you can focus only on local orders and reducing costs linked to driving long distances -. Second, you won’t have to deal with the expenses linked to having customers’ eating in the restaurant.
Finally, we live in a digital era in which almost everything can be done with just one click (including getting your food delivered).
When you partner with a delivery service like these, you are both innovating and joining millions of competitors that are already doing it. It’s the best way to keep up with the ever- growing market!
But how much does all these benefits cost?
Well, that depends…
None of these services come for free, although the cost- benefit relationship might be more beneficial than you think…
DoorDash will take a fee of around 20% of your order (this is different from the fee they charge to the client).
In the method side, DoorDash is pretty flexible and allows restaurants to process their orders internally in the way they prefer – so you don’t have to do major changes to your current structure.
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Another aspect that makes DoorDash a good option for restaurants is that they have a huge share of the market.
If your priority is reaching more customers, then DoorDash is probably your way to go.
Although a bit lower than DoorDash, GrubHub also reaches a large audience. It has been estimated that 14.5 million people use GrubHub frequently.
Think about it, millions of people wanting to order from your restaurant… Appealing, isn’t it?
The downside of GrubHub is that their fees to restaurants are less predictable and depend on several factors so, although they can be lower than DoorDash’s (around 15%), it could also reach the 30% fee.
Finally, if you are not into tech, GrubHub offers restaurants easy integrations with their platform so it is easier for you to receive and process orders coming through the app.
They will also add the order link directly to your website which makes the process much easier for customers.
DoorDash vs GrubHub for users
Are you a hungry customer trying to get their favorite food delivered and are not sure about which option to take?
Rates is one of the first things to be considered. In that sense, there is not a huge difference between these apps since both DoorDash and GrubHub charge fees to their users.
The exact fee amount will vary depending on the restaurants and times – among other variables -, however in both cases the fees rate is somewhere between 7% and 15%.
If you want to avoid fees, these apps have a solution for you which is a monthly subscription that let their users save on delivery fees. In both cases the subscription fee is $9.99 per month.
Great option for regular buyers!
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Which has more variety of food options DoorDash or Grubhub?
If variety is important to you or if you are a fan of local food, then GrubHub might be the most suitable choice.
While DoorDash has partnered with loads of big names in the food industry (i.e. the Cheesecake Factory), GrubHub has also prioritized the presence of small businesses in their platform, which means there is a big chance that your favorite local restaurant is there.
The downside of GrubHub, compared to DoorDash, is that there might be a minimum order amount required.
This depends on the restaurant and not necessarily on the app, which means that if you don’t want to pay the minimum amount, you can always switch to another option that does not have this requirement.
DoorDash’s process is straightforward since it does not require a minimum amount to place your order.
In regards to easiness and convenience Door Dash is probably the best option.
The app makes the ordering process very easy to all its customers, giving you the opportunity to reorder your foods from your favorites list which is based on your previous orders, schedule your deliveries at the preferred times, choose where to pick your food from (in case you prefer it to be delivered somewhere else), and tracking your order (although GrubHub also allows this last one).
Also, both apps offer no- contact delivery, this has become a very popular option given the current situation of social restrictions and having loads of clients who prioritize their safety without having to quit on the option to receive their food at home.
Just choose where exactly would you like your food delivered (it can be somewhere in your building, the mailbox, etc.) and go pick it up afterwards.
Both services have extensive reach (in both territory and restaurants offered), letting you order from almost anywhere you are, any food you want.
Which is cheaper Grubhub or DoorDash?
Grubhub and Doordash are loved and used by all. It is everyone’s favorite and they are neck-to-neck.
But which is cheaper? Let us find out!
The standard delivery for Grubhub depends on the restaurant from where you want to order.
And they have not added any sort of surge pricing which means you do not have to add in an extra amount.
The minimum order, like the delivery fee, also depends on the restaurant, if you want to order from GrubHub.
The best thing to do when ordering from Grubhub is to not make small orders.
The smaller the order, the more minimum fee is added. With a large order from Grubhub, you get a clear save.
Also read: How Much Do Doordash Drivers Make
To order from DoorDash you would have to pay a service fee of 7% to 15% for every order. Plus an added 99 cents for orders around $7.99.
DoorDash, also, has surge pricing where you might have to add in extra. Lastly, there is no minimum service fee for DoorDash.
To get the best deal out of DoorDash and get a cheaper deal the best thing to do is schedule your order.
That way you can get out of surge pricing. Plus, with the no-minimum, you can order as little as you want.
If you ask me, it looks like Grubhub is cheaper than DoorDash but please don’t forget to consider the case may be otherwise for your particular order based on the order value, distance and time.
Read more: How Much Do Waitr Drivers Make?
DoorDash vs Grubhub which proviedes better service?
Grubhub is the food delivery app that has expanded since its start. It is popular all over the United States and is available in all 50 states.
It offers a commission fee that depends on the restaurant and the location. But the average commission is 15% to 30%. They were the top-grossing delivery service for the longest time but have been beaten by DoorDash.
Grubhub is also known for giving a lot of options. For one, you have the choice to work with the restaurant’s drivers or be an independent worker.
Grubhub has a subscription offer where you can pay $9.99 per month and get a lot of perks. Grubhub is used all over America and covers a number of restaurants.
You can pay however you want because it has a lot of options.
Grubhub seems to have many customer complaints about their customer service. There seems to be complaints about failing to deliver food, bad customer support and driver issues.
Check out Grubhub reviews at Trust pilot here.
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DoorDash is the cheapest and the most reliable food delivery service. Their service is top-notch and their pricing is amazing.
The commission is almost 20% and is less than the others.
It reaches out to 27% of the market and is popular everywhere. The popularity reaches out to all over the United State in all 50 states.
The delivery fee for DoorDash depends on the restaurant.
And it also has no minimum order. Like Grubhub, DoorDash also has a subscription offer called DashPass where you pay $9.99 per month. You do not have to pay for service fees with this.
DoorDash app is easy to use. But like Grubhub they seem to have issues as well. The orders go missing, drivers cancel before picking up the food, long refund hours etc.
Customers complaints about the customer service as well. Check out the user reviews at trust pilot here.
Read more: Which Delivery Service Pays More?
Which is faster Grubhub or DoorDash?
We all want the food to reach us in time. The moment we order some food, we are left waiting.
And we want it to be in front of us ASAP. Grubhub and DoorDash do provide their services but which is faster?
DoorDash takes, almost, 40 to 45 minutes to deliver an order to your home. This includes the order time and the time it arrives.
The estimated time is given on the site and depends on where you live and how far the restaurant is. It also depends on the traffic.
As for Grubhub, the average time is 20 to 25 minutes. Like DoorDash, this includes the time it arrives and what time you placed the order.
Depending on the location of the restaurant and the traffic, the order might take some time. But you do get the estimated time on your phone!
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DoorDash vs Grubhub Which is safer to work for?
If you want to work for GrubHub or DoorDash, here is what you need to know.
For DoorDash, you have a chance to use your driver support. They give you the option to use the driver support app.
It has a chat option that you can use for queries. As for the pay, you get paid all of your tips and an added base pay.
Although working for Grubhub is safe, you should exercise common sense and avoid risky areas at night.
For GrubHub, driver support is done through phone calls. And you can make any queries or get a problem solved by contacting them.
Grubhub is safe to work but like DoorDash, Exercise caution and common sense, avoid risky aread during the night.
Which provides better customer service Grubhub or DoorDash?
Grubhub and DoorDash are loved and used by all. They provide amazing services and have a great variety of restaurants and fast-food chains.
But customer service is different. This includes how user-friendly and easy the app is to use. Both have apps on Android and iOS which makes it easy to use and reach out to for everyone.
DoorDash has a lot of services, promotions, and features for its customers. For you to see and make use of, they are placed on the top of the screen when you open them to order something. You can also see your favorite and frequently visited restaurants.
Read more: Do DoorDash Drivers Make Good Money?
Grubhub is also adored and loved by everyone. And here is how it is when it comes to using the app. Grubhub’s app is amazing. And that is because you get to see your favorites on your screen.
You also get the latest offers on your screen. But they are not organized. It takes a lot of scrolling to reach your favorite restaurant and get the offer. You can also save restaurants that you frequently order from.
Grubhub vs DoorDash Which pays more (for the employees, drivers, delivery guys)?
If you want to work as a driver for Grubhub here is how you get paid. Drivers get paid on the pick-up and drop-off. That depends on the mileage. It is added with the time taken to deliver and wait!
You also get all of the tips you earned as a Grubhub driver. The mileage amount for pick-up and drop-off for Grubhub is calculated separately.
And it is then added together. Usually, the mileage for pick-up and drop-off is $0.22 per mile. That is multiplied by how many miles you cover.
The total is added. You also get a base order amount as well as the tips. Add those all up and you get almost $10 per order delivery.
DoorDash drivers or Dashers get paid on a pay model. This pay model is specific to DoorDash driver employees. It includes the base pay, any added promotion, and bonus, and tip.
The tip and base pay is a must. The promotion pay does vary.
The base pay ranges from $2 to $10. It depends on the time and the distance. Your promotions are calculated depending on how much the peak pay is. This is only possible if you work during busy hours. You also get all of your tips.
You earn a total of $12 to $15 working as a DoorDash driver and $12 to $13 as a Grubhub driver. One thing is similar for BOTH! Working for either of them means that you are an independent driver and have to handle the tax incomes on your own.
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