Here is how you can place an order from DoorDash. Make sure that you have the DoorDash customer app installed as well.
- Step 1: Open your DoorDash app and add in the address.
- You can add the address by clicking the “Delivery to” button at the top of the screen.
- You can either share your location by giving access to DoorDash or add in your address manually.
- You can also choose whether you want the Dasher to “Hand it over” or “Leave it at the door” when they deliver your items.
- Here you also have a chance to add in any special instructions for your Dasher.
- And you can also add multiple locations by clicking on the plus icon.
- Step 2: You can choose whether you want the order to be delivered or if you want to pick up by clicking the options and icons below. For delivery, the Dasher would come with your order. Before placing an order, you can also check if there are any offers by tapping the icon at the bottom of the screen.
- Step 3: You will see a variety of restaurants and fast food chains to order from. You can filter them out as well by clicking on the icon that says under 30 minutes or by ratings.
- Step 4: After you have selected the restaurant you want to order from and clicked on the items you want to eat, you tap on the “view cart” option.
- Step 5: The app would take you to the checkout section to show your total amount. You can also add a promo code if you have any. The checkout section has the subtotal, tax, and delivery fee added into the box.
- Step 6: After you have confirmed the order, you will be taken to another section to confirm your order.
- Step 7: Add in if you want the Dasher to leave the item at the door or hand it over to you.
- Step 8: Add in your cell-phone number
- Step 9: You can also choose if you want to schedule the order or want it delivered ASAP.
- Step 10: Tipping the delivery driver: After that, you can choose a Dasher tip from the list or make a custom one.
- Step 11: Lastly, fill in your payment information for the Dasher.
- Step 12: Click Place Order and voila!
Once your order has been placed, DoorDash allows you to track your order. There are four icons on the screen under the map that are connected to show the progress of your order:
- DoorDash icon: which notifies that the order has been received by DoorDash
- Building icon: that informs the order has been sent to the restaurant.
- Car icon: the Dasher has picked up the order
- Home icon: to show your residence.
Read more: Grubhub Vs DoorDash Which is Better?
How to order DoorDash for the first time?
If you are using DoorDash for the first time and want to order your first meal, here is what you need to do.
- Download the DoorDash customer application on your Android or iOS.
- Add in your email address and create a password
- Enter your contact information for the Dasher
After you have filled in these details, you can follow the instructions provided above under the “how to order from DoorDash?” question and make your first order. Read more: Do DoorDash Drivers Make Good Money?
How to order DoorDash with cash?
DoorDash is a cashless app. That means that you cannot order or pay for your order through cash. For it to work, you would need to pay online through your debit or credit card. You can also use the Cash app. But you cannot pay for you order after you have received it.
You can, however, tip the Dasher with cash.
- When you have placed your order and have the order confirmation page, you can scroll down to see tip the Dasher.
- To pay via cash and not through DoorDash, you would not click on any given option and proceed by just tapping on the “Place Order” button.
Nìgga just picked up saweetie doordash order https://t.co/hJWm4tEVoO
— I EAT 🐱 FOR EBT (@TheRealEWILLZ) April 25, 2021
More to read: Uber Eats vs DoorDash What’s Better?
How to order DoorDash for someone else?
Want to order and send a scrumptious meal to your friend or family member? You can with DoorDash and it is so simple!
- Step 1: Log into your DoorDash account to see the front page.
- Step 2: Tap the “delivery to” button to select the location of the person you want to place the order for.
- Step 3: After you have changed the address, you will see the restaurants delivering in that area
- Step 4: Choose the restaurant and the food you want to order. And then click view cart to see your order confirmation
- Step 5: Make sure to add the correct address and enter any instructions for the Dasher.
Voila! Now your friend can enjoy the food you sent them! More to read: How Does DoorDash Work?
How to cancel order from DoorDash?
If you want to cancel an order from DoorDash, the process is very simple and easy. But it is different for the DoorDash application and using the Desktop.
Cancel Doordash order from the app
- Step 1: Open the DoorDash app and select the Orders button on the screen
- Step 2: At the top of the Order section, you shall see the order in progress. Tap on “View Order”
- Step 3: On the screen, you will see a “Help” icon which you need to click on.
- Step 4: The “Customer Support” section would come up and you would see a number of options.
- Step 5: Click on the “Can I cancel my order?” query from the list
- Step 6: The app would then inform you if you get a full, partial, or no refund.
- Step 7: From the options below this information, click on the “Cancel order” button and you are all done!
Read more: How Much do Doordash Drivers Make?
Cancel DoorDash order from Desktop
- Step 1: Make sure you log in and are on the Delivery page of your DoorDash account
- Step 2: Tap on the three horizontal-lined button at the top to view your options
- Step 3: Select the “Orders” option from the menu
- Step 4: Choose the order in progress to cancel the order
- Step 5: Click on the Cancel Order button and you will see what type of refund you would get
- Step 6: Confirm the cancellation and you are good to go!
How to delete an order from DoorDash?
If you want to delete an order from DoorDash, you would have to cancel the order. That can be done by following the “how to cancel an order from DoorDash?”
You can, however, delete an item from your DoorDash order. And this is how.
- Step 1: On the side of the item, you would see an Edit Modifiers and Setting button. Click it to remove the item
- Step 2: On the right side of the screen, click the Delete item button.
- Step 3: In the next section, you have tap on the delete button to permanently remove the item.
And that is it! Now the item has been removed.
More to read: Can you DoorDash anytime?
How to get money back from DoorDash order?
If you have cancelled the order from DoorDash, you would only get your money back depending on the progress of the order. If the Dasher has picked up your order then you get no refund.
You would need to issue a report for a refund, wait for the refund processed, and then you would receive the refund.
You would receive the refund depending on how long it takes for the refund to be processed. The order may state “Pending” which would take two to three days.
- The charge would disappear, if there are no refunds
- If you have a partial refund, the added amount will be added into the statement
- If the statement does not have the “Pending” charge, then the amount has been posted to your account and will take 3-5 business days to refund
Once your refund has been issued, you would receive the amount and the date on your email. Here is how you can check if your refund has been added. Read more: Postmates vs DoorDash Which is Best?
Check refund on Phone
- Step 1: Open your DoorDash app and tap on the Orders button
- Step 2: Tap on Order history
- Step 3: You would view the receipt, the refund date, and the amount.
Check refund on the website
- Step 1: Open your account on the DoorDash official site and click on the three horizontal lines on the left corner of the screen.
- Step 2: Tap on the Order tab and click on Order History
- Step 3: Click on the restaurant from where you want to refund the order
- You can now view the receipt, the refund issue date, and the refund amount.
Read more: How to Sign Up for DoorDash
How do you use DoorDash?
DoorDash is easy to work and use. As a first time user:
- Step 1: You need to download the app on your iOS or Android. You can also visit the official site
- Step 2: Add your email address and password.
- Step 3: Also add in your phone number and make your first order.
Can you order DoorDash without the app?
Want some amazing food and don’t have the app to order from DoorDash? If you do not have an app and want to order from DoorDash, you can order through the website.
The process is simple and easy. Some phones are not compatible with the app but do not be sad! You can use the official site to make an order. The order will undergo the same process as with the app.
How much does it cost to order from DoorDash?
If you want to order from DoorDash and are wondering about the cost, here is what you need to know!
One, the prices on the DoorDash app or site depends on the restaurant. Each restaurant has a different price range. Secondly, the delivery charges also depends from location to location. Lastly, you have the choice to use promo codes to lower the price range.
Read more: DoorDash vs Caviar Which is Best?
Hi! I’m Tanvir. I’ve built this site to help you with common grocery store related issues. I have worked at 5 different grocery stores and supermarkets for more than 25 years which is why I thought my experience is worth sharing. I worked in 15 stores in 10 different states and won Top-10 Store award several times. I also have a history of helping out entrepreneurs start and build their grocery store business from scratch.