Alibaba is known as one of the world’s biggest online stores to buy products for economical prices. The Chinese multinational company has gained an abundance of retailers on the platform.
Alibaba was founded in 1999 and specialized in retail and e-commerce. The corporation has made advancements in the internet and technology as well.
Half of the online shopping is done by researching a vast selection of products and selecting the best fit for you.
It’s also very important to find a trustworthy supplier who’ll be able to measure up to your expectations.
Another aspect of online shopping is safety. Many people still worry about the credibility and reliability of platforms flooded with numerous sellers.
This article will cover the most frequent concerns of customers on the Alibaba site regarding safety of buying and selling using this platform.
Is Alibaba Safe?
Alibaba is generally a very safe and legitimate platform for online shopping. The site has a set of rules and regulations that keep the operations in check.
Moreover, it has integrated an advanced system that makes the flow of transactions secure.
The nature of the business greatly depends upon the seller and buyer. Both are advised to be discerning and thoroughly verify the person on the other end.
Alibaba has the authority to intercede in case of any exploitation or fraud.
Alibaba encourages buyers to keep an eye on the feedback on suppliers’ profiles and the number of transactions. Knowing this information is good for understanding the seller better.
Customers can also test a sample product from a seller before ordering the entire thing on the site. Test out the quality of the product when you receive the sample to verify the authenticity of the supplier.
The biggest advice for online shoppers is to do their diligence before placing an order with an unfamiliar seller.
In addition to these tips, buyers should select a secure payment method for transactions. Some examples of legitimate payments are WebMoney, QIWI, a credit or debit card, and escrow.
PayPal is a safe method; however, Alibaba hasn’t started supporting it officially.
Many sellers don’t mind opting for PayPal if they want to use it. PayPal’s “Goods and Services” provides the user with buyer protection and is a legitimate service.
Alibaba’s official payment methods allow the team to intervene in case of misuse of its services which is not possible with unsupported methods like PayPal.
Is Alibaba Safe to Buy from?
Despite hosting numerous suppliers, Alibaba happens to be one of the safest online stores.
However, there will be bad seeds everywhere on the internet. Alibaba takes great measures to remove the occasional fake profiles and scammers from the platform to ensure everyone’s safety.
Alibaba recognizes that the platform is not immune to lurkers and scammers. Therefore, it recommends that buyers research potential buyers based on the following tips.
Whenever you come across an item on Alibaba that you like, don’t forget to check the supplier for three of these: gold supplier, assessed supplier, and trade assurance.
This verification gives buyers the green light to proceed with their purchase.
Sellers with the gold supplier status pay Alibaba a certain amount every month to display this status on their profile.
Moreover, a gold supplier is a legitimate seller known for its trusted and reliable products.
Alibaba provides trade assurance to its trustworthy sellers for free to allow suppliers and buyers to connect more safely.
Sellers who have the trade assurance have to abide by certain rules given to them by Alibaba. Alibaba demands that suppliers who possess the trade assurance tick ensure product quality, on-time shipment, and payment protection.
These rules are compulsory for sellers to follow as not meeting these requirements would mean a breach of contract.
If a supplier cannot fulfil the demands, Alibaba will issue a refund for the covered amount of your order.
Lastly, the assessed supplier falls under the category of a third-party service that has paid Alibaba to have their business on the platform.
However, it is significant having all of these options ticked will be hard for many suppliers. Having all or some of these options adds a layer of additional protection that buyers need when looking for potential suppliers.
Is Alibaba Safe for Credit Card?
Yes, Alibaba lets customers use their credit cards for transactions on orders safely. Alibaba officially supports credit card payment, so the team can provide an appropriate solution if there is an issue.
If you don’t like the product, Alibaba guarantees it will take care of the matter for you and provide a fitting solution to the problem.
Credit card payment is fully secured and protected.
Is Alibaba Safe to Use?
Alibaba is a legit platform that is very safe for sellers and buyers worldwide. The Chinese-based shopping store attracts thousands of users each day.
Like any other online space on the internet, Alibaba can sometimes have a couple of scammers.
For such profiles, Alibaba recommends buyers do thorough research on the seller before placing an order.
Is Alibaba Legit?
Yes, Alibaba is a legit online shopping and business supplier sourcing company operating from China. It’s one of the largest online shopping platforms in the world.
The site has integrated advanced anti-fraud technology that lets Alibaba scan and block any scamming profiles.
The transactions on Alibaba are secure and facilitated by payment methods officially supported by the platform.
Most of the sellers on Alibaba are honest and registered on the site to do business with integrity.
However, customers should be wary of scammers that show up on the site every while. Alibaba takes serious measures against these accounts and removes such accounts, causing fear in buyers.
Can I Trust Suppliers on Alibaba?
Yes, most suppliers on Alibaba are pretty reliable. For an extra layer of protection, look for suppliers that have gold supplier, trade assurance, and assessed supplier verifications.
It’s also great if you look at the supplier’s transactions and the feedback on their profile.
How Do I know if Alibaba Seller is Legit?
A supplier on Alibaba is legit if it is a gold supplier, trade assurance, and assessed supplier approved.
Moreover, if the positive feedback on a profile outweighs the negative ones, the seller is more likely to be trusted.
Similarly, find sellers that have been selling for a long time. It’s also a plus point if the seller has completed the Supplier Assessment on Alibaba.
How Do I Report a Supplier to Alibaba?
Buyers can report a supplier by signing into the complaint center. There will be an option by the name of “Other Trade Dispute.” Click on the “Report” option, and you will land on a filing template.
Fill out the complaint form and click the submit button.
What Should You Avoid on Alibaba?
Be wary of unfamiliar and unverified accounts on Alibaba. Usually, such accounts don’t have any feedback on their profile.
Can You Cancel Alibaba Order?
Buyers can cancel an order on Alibaba by going to All Orders. From there, you can click on the “Cancel Order” option. You can cancel the order once the payment is complete.
How Should I Pay on Alibaba?
Alibaba lets you use payment methods such as escrow, WebMoney, QIWI, and credit cards. PayPal is not an officially supported method; however, users can still use this option.
How Do I Wire Money to Alibaba?
Wire transfer or T/T lets transactions happen through telegraphic transfer. T/T allows users to make electronic payments via different financial institutions.
The most common institution for this type of transaction is commercial banks.
Banks such as JPMorgan and Citibank have partnered with Alibaba to offer International Wire transfers to users worldwide.
Buyers can find potential clients’ wire transfer account information on the Checkout page. You can also view partner banks that have joined Alibaba for T/T wire transfer.
Wire money can be sent to local banks in your country. In some cases, users can use internet banking for wire transfers.
Is Alibaba Payment Secure?
Yes, Alibaba payment is very secure. Payment methods supported by Alibaba are very safe to use.
Will Alibaba Refund My Money?
Yes, in case of an issue with the order, Alibaba will refund the money to the buyer.
How Do I Remove My Credit Card from Alibaba?
To remove your credit card from Alibaba, go to My Alibaba and click on “Transactions”. From there, select Bank/Card Accounts and find the card you’d like to remove.
Select the “Details” option and remove your credit card.
Does Alibaba Take PayPal?
Although Alibaba does not support PayPal, users can use this as a payment method for transactions.
Does Alibaba Protect Buyers?
Yes, Alibaba offers advanced buyer protection for its users.
Can You Return Items on Alibaba?
If you’re not happy with the product delivered to you, you can contact Alibaba support for returning items.