Customer service hours at Walmart
Walmart customer service hours typically match the overall store hours. This varies by location, but Walmart typically opens at 7am and closes at 10pm. The customer service desk should be open during these hours as well.
It’s always best to check your local store before going in. You can use the Walmart store finder to do so. Click here for a link. You can also call ahead before heading to the store.
Walmart customer service desk hours
Walmart customer service desk hours are from 7am to 11.30pm. Although it can very from store to store, customer service manager is usually on duty as long as the store is open which is 6am to 11pm in most of the stores across US. If you are unable to reach someone from the customer service department you should call Walmart customer service number at 1-800-WALMART (1-800-925-6278) during the following hours (CST):
Mon-Fri: 7am – 9pm
Sat: 9am – 9pm
Sun 12pm – 6pm
Busier stores will have their service desk open for longer than the slower stores.
Is Walmart customer service good?
Customer service in Walmart depends largely on each employee you encounter. Customer service is part of their job and Walmart does hire based on these job requirements. However, employees are people, too. They may be having a hard day and not give the best service.
When you do have a positive employee experience, it’s great to let people know. You might ask to speak to a manager to say a few nice words or send in a review online.
Can I chat with Walmart customer service?
Yes, but you cannot do an online chat with Walmart customer service unless it is in regard to an order. Walmart offers two options for customer service when not in the store: you can call and speak with a person or send an email.
If you’re in store, simply ask to speak with a manager or go to the customer service desk.
When does customer service close at Walmart?
Walmart customer service hours match the store’s hours. For the most part, stores open at 7am and close at 10pm. Thus, customer service is open until 10pm.
It’s always best to check your local store before going in. Use the Walmart store finder to check your local store’s hours by clicking this link.
How do I talk to a live person at Walmart?
To speak with a live person, you have to call. You can call 1-800-966-6546. Select 3 in the first menu, 2 in the second, and 6 in the third. The system will be automated up until that point.
Walmart is always updating their menus, so be sure to listen to the menus to better direct yourself. If you have a specific question, the menu prompts will guide you to the right department.
Does Walmart have a live chat?
Yes. To connect with someone via a live chat, follow this link. You will need to go to the bottom and click “contact us.” In order to speak with a live agent, you will need to follow the prompts.
You can also type “agent” to expedite the process. The system will ask for an email associated with your account to get started. This function is meant to help with online orders.
Does Walmart take complaints seriously?
Walmart complaints vary greatly, thus the reaction to them will also vary. Depending on the severity of the complaint and who receives the complaint, it may be taken seriously.
Some folks online report that their complaints are either not taken seriously, or they never hear a response to them. It’s always best to speak with a manager in store to try to get your issue resolved immediately.
How do I make a complaint to Walmart?
You can report complaints and feedback in store or online. If you are in store, simply ask an associate for a manager or head to the customer service desk. If you are online, visit Walmart’s store and corporate feedback page.
When you provide feedback online, you will be asked to categorize your complaint. This includes store feedback, product feedback, or overall company complaints. Be sure to have your detailed comments ready.
How do I report a manager at Walmart?
To report a manager, you can choose to do this in person or online. If you are speaking with the manager you want to report, ask for their boss’s information. You can then call or email them with your complaints directly.
You may also follow the online complaint path. Visit Walmart’s store and corporate feedback page. Select store feedback, and be sure to include the details of your complaint and the manager’s name, if you have it.
How do I report a rude employee at Walmart?
To report an employee, you may ask to speak with a manager in store or file a complaint online. If in store, simply ask for a manager at the customer service desk. Try to take note of the employee’s name on their nametag.
To make a complaint online, visit Walmart’s store and corporate feedback page. Choose store feedback, and be sure to include the details of your complaint and manager name, if you have it.
How do I contact Walmart payroll?
Walmart does not have any online resources for payroll. The best thing to do is to ask your department or store manager for more information.
You can also reach out to HR. HR information should be posted in the employee area.
Where do I complain about Walmart?
There are a couple ways to make a complaint. You may do so in person, to Walmart staff. You should consider what your complaint is and what level that may need to be taken to. For example, if you want to complain that there is a product outage, there’s not much a regular store associate can do.
You can also leave feedback online for Walmart. Visit Walmart’s store and corporate feedback page. Select the appropriate option for your concerns and include as many details as possible.
Remember, you can always file a complaint online with Walmart. Typically, complaints filed in person have more effect than those filed online. If you can, try to resolve the issue while still in store to get the best results.
Hi! I’m Tanvir. I’ve built this site to help you with common grocery store related issues. I have worked at 5 different grocery stores and supermarkets for more than 25 years which is why I thought my experience is worth sharing. I worked in 15 stores in 10 different states and won Top-10 Store award several times. I also have a history of helping out entrepreneurs start and build their grocery store business from scratch.