Hannaford is an American retail store that is based in Scarborough, Maine. It was founded in 1883 in Portland, Maine.
For the most part, Hannaford’s stores operate in New England and New York. The supermarket was acquired by the Ahold Delhaize group based in the Netherlands.
Arthur Hannaford established the Hannaford Company in 1883 as a small-scale grocery store along the Maine waterfront.
In this endeavor, he was supported by his brothers, Howard and Edward, who joined him in 1902. The company went on to be known as The Hannaford Bros. Co. The company established itself as a leading produce seller in the northern region of New England by 1920.
Hannaford took stock of the company’s demand and decided to expand to a bigger warehouse. The first relocation was a five-story building on Cross Street.
Additionally, Hannaford also expanded the grocery business by acquiring Tondreau Supermarkets Inc., a sponsor of Red & White stores in New England.
The company joined hands with Adjutor Tondreau in 1944 to open a retail outlet under an equity arrangement.
Hannaford Company is one of the leading supermarkets in Maine, Vermont, Massachusetts, New Hampshire, and Upstate New York.
The company had been marketing its products under one of its private labels called Richelieu Foods till 2011. The company uses “Hannaford” as an official brand name. However, it sometimes also goes by the name of Taste of Inspirations.
To use Hannaford To Go, you need to go to the Hannaford To Go Login website and create an account by signing up. Hannaford To Go is only accessible through the website.
Once your account is active, you can start shopping by logging into your account. You will see your shopping cart when you sign in.
Your account can be logged in from any device, so you don’t have to worry about losing your information. Moreover, when you shop with Hannaford, you get to collect rewards.
Secondly, Hannaford lets buyers shop by selecting a department. Shoppers can also use the search bar for this. This method makes shopping very convenient and less time-consuming for the shopper.
The departments appear on the middle of the screen (depending on the browser), select the department for your desired product.
We have selected ‘Grocery’ department. on the next page we’ve selected ‘Breakfast and Cereal’.
Now you scroll through them to find your item.
The next step is to select a time window. Buyers will see an option called “Reserve a Pick Up” appear on the top right corner of the screen.
Hannaford gives buyers a deadline to finish their list after choosing a time window.
Once you confirm the time frame, you can complete your order and head to view the cart symbol. Customers don’t have to pay online for their orders. They will pay once they arrive at the store to collect their order.
Hannaford keeps notifying buyers of the steps through emails. Hannaford associates will notify you by email or phone in case you’ve made substitutes. Hannaford associates will ask you to review your order before finalizing. You will be asked to provide your order number or first and last name when you arrive to collect your order.
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Finally, you can collect your groceries from the store. Go to any of the spots that are reserved for To Go. Hannaford associates will try to reach you on your email address or your phone number (depending on which one you’ve provided) once your items are ready to be picked up. You will be assisted by a staff member who will bring your groceries, and you can proceed with your payment.
Hannaford suggests if there are certain products you tend to buy frequently, you might want to add them to a shopping list or favorites. This way, you don’t have to repeat the process of looking for the item every time you shop.
You need a valid ID to show if you’re older than 21 to pick up your order if it contains alcoholic beverages. If you’re under 21, Hannaford will remove the alcoholic items from the list.
Certain hot food items and special items and orders do have a certain time frame for delivery:
|Before 11 am||The selected hot food item will be replaced by a substitute cold item|
|After 11 am||Pick up time for a few hot food items|
|Needs a 24 hours’ notice before pick up||Special occasion items such as customized cakes, wedding and birthday cakes|
|Order at least 48 Hours before pickup||In case you’re ordering in bulk, call the store you’re ordering from and let them know about the order and pick up time|
For meat items, you need to order directly through deli when you order meat in bulk.
Hannaford to go orders can be canceled or edited after checking out with the order. It’s best to call the store and let someone assist with the updates. This makes sure the edition is done in time. However, remember that the payment cannot be changed.
You can change your scheduled order before 4 a.m. on the day of pickup.
For the same day pickup orders, you can change the order up to an hour after you’ve placed the order. For that to happen you need to have 5 hours before pickup time.
||Time till you can change the order|
|Scheduled order||4 a.m. on the day of pick|
|Ordered 5 hours before pick up time||1 hour after order|
If you want to change orders after the time frame mentioned above or after the order has been processed by the store, you can reschedule another pick up time by phone.
How to order hannaford to go Online?
Customers can shop online at Hannaford by creating an account on the official website.
You can also order online using Hannaford app. If you don’t have the Hannaford app installed, go to the links below and install the app in your phone:
Hannaford app for IOS (iPhone) on Apple app store
Hannaford app for Android on Google play
Step 1: Register for an account on the website.
Step 2: Once Hannaford has confirmed your account, you can start shopping for groceries online right away.
Step 3: Select the appropriate sub department of your product
Step 4: Select the products you want to order
Step 5: Go to your shopping cart, found top right corner or the app. It’s an easy to identify shopping cart icon
Step 6: Once in cart, check your items, add or delete or edit your list before you check out. Tap on ‘Checkout’ if you want to check out. Tap ‘Continue shopping’ if you want to order more products.
Step 7: Review and select your pickup time, payment method and add order instructions if there are any. Once you’re sure, place the order by tapping on ‘Place Order’ button.
When your order is complete, you can choose from delivery or pickup. It depends on the customer what method works best for them.
If you choose delivery, the order will be delivered to your place for a delivery fee of $10.
For grocery pickup, customers have to collect their order during a designated date and time in the store parking.
Hannaford to go refunds
You can request refund in case your Hannaford to go order items are damaged, missing or the quality of the product is not satisfactory. The good news is, Hannaford provides a double your money back guarantee in case the the Hannaford brand items do not meet their quality standards.
In case of refunds, you should ask for the assistance of the store manager unless shop assistants failed to provide you with a solution.